Theresa M. Miles

I never set out to be in sales. In fact, I started my career deep in the trenches of regulated industries, navigating complex scientific, clinical, and operational challenges. But looking back, every experience helped me discover my true strengths—the ability to bring people together, simplify complexity, and create thoughtful solutions that drive real impact.

 

Building Consensus in High-Stakes Environments

One of my earliest roles was as an IRB Coordinator, where I was responsible for bringing together hundreds of medical professionals—each with their own agenda—and aligning them toward a single outcome. I had to learn how to listen, navigate tough conversations, and build consensus across diverse stakeholders. That skill became one of my greatest assets.

 

Learning Agility in a Scrappy Startup

Later, I took on a leadership role in a clinical laboratory startup, where I wore multiple hats, helping to develop a "home brew assay" that wasn’t FDA-regulated. Every day brought a new challenge, and I quickly learned how to be agile, adapt to shifting priorities, and support the broader business beyond my immediate role. This was my first taste of the startup world, and I loved it.

 

Becoming a Change Agent in MedTech

Then came my leap into medical devices, joining MEDRAD (now Bayer) as a Manager of CAPA & Internal Audits. I had zero experience in medtech at the time, but what I lacked in industry knowledge, I made up for in my ability to listen, understand team needs, and create a process that wasn’t just compliant—but one that actually worked for the organization. It was in this role that I truly mastered the art of effective communication, problem-solving, and change management.

 

Stepping into Leadership & Discovering Sales

Through my journey, I met the founders of R&Q, where I joined as employee number 20. I started as a billable resource, but as the company grew, so did my responsibilities. I became the organization’s first Operations Manager, created its first resource planning tools, and increasingly found myself in client-facing roles.

 

Over time, I realized something: I wasn’t just managing teams and processes—I was building relationships, solving problems, and helping clients see the value in our work. Without knowing it, I had been selling all along—not through aggressive tactics, but through trust, emotional intelligence, and thoughtful solutions.

 

Finding My Superpower: Emotional Intelligence in Sales

With every career move, I honed my ability to understand people, align objectives, and navigate complex conversations with confidence. My top five strengths—which include relationship-building, strategic thinking, and adaptability—became my superpowers in sales.

 

Today, as the Founder & CEO of MedDevice Growth Solutions, LLC, I help medtech service companies, business development professionals, and consulting firms master the art of consultative sales and strategic growth.

 

I believe that:
✔ Sales isn’t about tactics—it’s about trust.
✔ The best salespeople don’t push; they listen and guide.
✔ Anyone can develop the confidence and skills to engage clients at the highest level.

 

If you’re a business development rep looking to elevate your skills or a medtech leader preparing for acquisition or growth, I’m here to help you step into your next level of success.

 

Let’s build something incredible together.